Refund and cancellation policy

Free consult

The 30-minute consult is free, so there is nothing to refund.

Cancelling or rescheduling a session

Cancel or reschedule at least 24 hours before a session and the hour goes back on your account at no charge. With less than 24 hours' notice, or if you miss the session, it counts as used. We waive this once per program for a genuine emergency.

If we cancel a session, you choose between a new time and a full refund of that hour.

Hours bought by the hour

MCAT, SAT and math 1:1

Unused hours are refunded in full, at the price you paid, any time within 3 months of purchase. Hours expire 3 months after purchase.

MCAT 10-hour pack ($1,300)

Unused hours can be refunded within 3 months of purchase. Hours already used are charged at the regular hourly rate of $140 instead of the pack rate.

Example: after 4 sessions, the refund is $1,300 − 4 × $140 = $740.

Cohort seats

MCAT $2,400 for 12 weeks · SAT $990 for 8 weeks

• 7 or more days before the first class: full refund.
• From then until the end of week 2: a refund for every week that hasn't started yet ($200 per week for MCAT, $123.75 per week for SAT).
• After week 2: no refund.

Not a good fit

If your first paid session isn't right for you, tell us within 48 hours and we'll refund that session in full.

Scores

Refunds are not based on test results. Results vary by student and no score is guaranteed.

How to request a refund

Email sidhartha@bluebonnetprep.com from the address you paid with, or the one on your invoice. We reply within 2 business days and send approved refunds within 5 business days to the original payment method; your bank may take another 5 to 10 days to show it. When a parent or guardian paid, the refund goes to them.

Please contact us before disputing a charge with your bank, so we can sort it out quickly.